Microsoft reports 20 million paid users for M365 Copilot with increasing engagement

Apr 29, 2026

AI Summary

Microsoft announced that its M365 Copilot now has over 20 million paid enterprise users, with significant engagement growth. The company highlighted a deal with Accenture for 740,000 seats and noted that user queries have increased by nearly 20% quarter over quarter, matching engagement levels of Outlook.

Microsoft has reported that M365 Copilot has surpassed 20 million paid enterprise seats. This figure reflects a significant increase in user engagement for the AI tool integrated into applications like Word, Excel, and Outlook.
CEO Satya Nadella mentioned that the number of companies purchasing over 50,000 seats has quadrupled, with notable clients including Bayer, Johnson & Johnson, Mercedes, and Roche.
A recent deal with Accenture for over 740,000 seats was described as Microsoft's largest Copilot win to date.
User engagement with Copilot has increased, with queries per user rising nearly 20% quarter over quarter, now comparable to Outlook usage levels.
Microsoft emphasized that Copilot utilizes multiple AI models, including Anthropic’s Claude, and allows for intelligent auto-routing and multi-step actions in documents.
The introduction of Agent mode as the default experience in Copilot for Word, Excel, and PowerPoint is expected to further drive user engagement.

microsoftcopilotuser engagementproductivitysoftware

Microsoft reports 20 million paid users for M365 Copilot with increasing engagement

Related Stories

Exploring the Relevance of Python in an AI-Driven Coding Landscape

Digg Relaunches as AI-Focused News Aggregator After Previous Shutdown

Nvidia introduces CUDA-oxide, a Rust-to-CUDA compiler for GPU programming

OpenAI Launches Campus Network for Student Clubs