Omilia secures $67 million to enhance its customer support technology

Aug 6, 2026

AI Summary

Omilia has raised $67 million in a Series B funding round to expand its customer support platform, focusing on automating voice calls and self-learning agents. The company aims to differentiate itself by providing effective solutions for basic customer queries and plans to grow its U.S. presence significantly.

Omilia, based in Athens, has been automating customer support since 2002 and focuses on efficient use of AI.
The company raised $67 million in a Series B funding round led by Expedition Growth Capital, following a $20 million raise in 2020.
Omilia's annual recurring revenue has increased tenfold to $60 million since its last funding round.
The company serves clients including Capital One, Discover, and Taco Bell, and is expanding its focus on quick-service restaurants.
Omilia plans to open a new office in the U.S. and is hiring key positions to strengthen its market presence.
The company currently employs around 500 people and anticipates growing to 600 by the end of the year.

fundraisingcustomer supportARRscalinginvestment

Omilia secures $67 million to enhance its customer support technology

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